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Relief of boredom and anxiety is paramount for our furry friends. With this in mind, we know how important it is to provide some much-needed stimulation to ensure all fur-babies in our care have an enjoyable stay. Check out our package enrichment options below and simply select your add-ons at the time of booking.
Check out our package enrichment options below and simply select your add-ons at the time of booking.
We feed and recommend Royal Canin. We also appreciate some dogs are used to being served other foods in addition to kibble so we have an extensive room service menu from which you can choose for your pampered pooch.
When it comes to choosing a dog hotel, Pet Resorts Australia stands out as the premier choice. Our commitment to providing unparalleled luxury and care for your canine companions sets us apart in the pet care industry.
Personalised Attention: We tailor our services to meet the unique needs of each dog, ensuring a personalised experience that maximises their comfort and happiness.
Expert Care: Our team comprises experienced professionals dedicated to providing the best possible care. From playful activities to quiet relaxation, our dog hotels cater to every aspect of your pet’s well-being.
Luxurious Accommodations: Our dog hotels in Sydney, Brisbane, and the Sunshine Coast feature luxurious accommodations, including spacious suites and private play areas, ensuring a comfortable and enjoyable stay for your pet.
Safe and Secure: Safety is paramount at our dog hotels. We employ rigorous safety protocols and have designed our facilities to ensure a secure environment for all our guests.
Engaging Activities: Our dog hotels offer a range of activities to keep your pet engaged and entertained. From social play sessions to individual enrichment activities, we ensure your dog enjoys their stay to the fullest.
Health and Wellness: We prioritise the health and wellness of our guests. Regular health checks, nutritious meals, and exercise routines are integral parts of our dog hotel services.
Trusted by Pet Owners: Our dog hotels are trusted by pet owners for providing exceptional care. Our reputation is built on years of delivering quality service and loving care to our furry guests.
Commitment to Satisfaction: We are committed to ensuring the satisfaction of both pets and their owners. Our goal is to make every stay at our dog hotels a positive and memorable experience.
At Pet Resorts Australia, choosing the best means choosing a dog hotel that offers more than just boarding. It means choosing a place where your pet is treated with love, care, and respect.
At Pet Resorts Australia, we take pride in offering luxurious dog hotel experiences at various prime locations. Each of our resorts is uniquely designed to provide the highest standard of comfort and care for your beloved pet. Explore our exceptional facilities and find the perfect retreat for your furry family member.
Our strategically located resorts ensure that you can easily find a Pet Resorts Australia facility near you. With extended operating hours, we accommodate the schedules of busy pet parents, making it convenient to drop off and pick up your furry friend.
Explore the unique offerings of each Pet Resorts Australia location and find the perfect daycare solution for your dog. Our friendly staff are always ready to welcome you and your pet.
Our Townsville dog boarding is more than just accommodation; we provide a range of benefits that enhance the well-being and happiness of your furry friend.
Premium Accommodations: Our Townsville dog hotel features luxurious suites with comfortable bedding, climate control, and private outdoor areas, ensuring a relaxing and enjoyable stay.
Home Away from Home: We strive to create a home-like atmosphere where your dog can feel secure and loved, reducing any stress or anxiety associated with being away from home.
Nutritious Meals: Our Townsville dog accommodation facility serves high-quality, nutritious meals tailored to meet the dietary needs and preferences of each guest.
Regular Exercise: We provide ample opportunities for physical activity, including playtime in our spacious yards and walks, to keep your dog fit and healthy.
Safe Social Interaction: Dogs enjoy supervised play sessions with other guests, promoting healthy socialisation and providing a fun and stimulating environment.
Enrichment Activities: Our dog hotels offer a variety of enrichment activities, such as puzzle toys and agility courses, to keep your dog mentally engaged and entertained.
Professional Supervision: Our experienced staff are always on hand to ensure the safety and well-being of every guest.
State-of-the-Art Facilities: Our dog hotel is equipped with advanced security measures, including surveillance systems and secure fencing, to provide a safe and protected environment.
Trusted Care: Knowing that your dog is in a safe, caring, and enriching environment provides immense peace of mind while you are away.
Regular Updates: We keep pet owners informed about their dog’s stay, offering updates and insights into their daily activities and overall well-being.
Choose Pet Resorts Australia’s Dog Hotels for an experience that goes beyond traditional boarding. Our commitment to luxury, care, and the overall happiness of your pet ensures a memorable stay for your furry family member.
At Pet Resorts Australia’s Townsville dog boarding, every day is an adventure filled with care, comfort, and enjoyment. Here’s a glimpse into what a typical day looks like for a dog staying at our luxurious facilities.
Greeting and Settling In: Each morning begins with a warm welcome from our caring staff. We take time to ensure each dog feels comfortable and ready for the day ahead.
Outdoor Fun: The morning is filled with outdoor play in our spacious play areas. Dogs enjoy activities like fetch, exploring, and socialising with their furry friends.
Rest: After a morning of fun, dogs enjoy a calm rest period. This downtime is essential for their well-being and helps manage energy levels.
Personal Care: During this time, our staff provide individual attention, offering cuddles and personalised care to each guest.
Tailored Activities: The afternoon brings more playtime, tailored to the preferences and energy levels of each dog. This includes group play or individual activities, ensuring every dog enjoys their time.
Mental Stimulation: We also offer enrichment activities to keep your dog mentally stimulated and engaged.
Dinner Time: As the day winds down, dogs are served a nutritious meal, catering to their dietary needs. Dogs are typically fed once a day, unless specifically requested.
Relaxation: The evening is a time for relaxation, preparing dogs for a peaceful night with soft music and comfortable bedding.
Comfortable Accommodations: Dogs retire to their suites for a restful night’s sleep, ensuring they are refreshed and ready for another fun day.
Continuous Monitoring: Our trained staff are always present, ensuring the safety and well-being of every dog in our care.
Health Checks: Regular health checks are conducted to ensure all dogs are feeling their best.
We invite you to bring your dog to experience a day filled with luxury, care, and love. It’s not just a service; it’s a community where your dog can thrive and enjoy every moment.
We understand that entrusting your beloved pet to a dog hotel comes with many questions and considerations. We aim to provide clear and comprehensive answers to the most commonly asked questions by our pet parents.
We require all dogs to be up-to-date with their vaccinations, including protection against common canine diseases, to ensure the health and safety of all our guests.
Absolutely! We encourage tours of our facilities by appointment. This allows you to see where your dog will be staying and meet some of our staff.
We have trained staff who can cater to dogs with special needs or medical conditions. We ask that you discuss any specific requirements with us in advance so we can provide the best care possible.
We maintain a healthy staff-to-dog ratio to ensure each dog receives adequate supervision and care. The exact ratio varies depending on the number of dogs and their needs.
We provide nutritious and balanced meals, but you are welcome to bring your dog’s food, especially if they have specific dietary requirements. There is a corkage fee for providing your own food, unless there is a medical reason for it.
Dogs enjoy a variety of activities, including playtime in our spacious yards, socialisation with other dogs, and rest periods. We also offer enrichment activities for an extra charge.
Personalised Queries: If you have more specific questions or concerns, our friendly staff are always available to provide personalised answers and guidance.
Contact Us: Feel free to reach out to us via phone, email, or in person at any of our locations.
A 25% booking confirmation fee of your pet’s total stay is required upon making a booking. Your pet’s stay cannot be confirmed until the booking confirmation fee is paid. Please note: ALL bookings require the booking confirmation fee to be paid at the time of making the booking. The remaining 75% of your booking fee needs to be finalised on check-in. Once you have made a booking, we’ll email your pet’s full itinerary and details. Meanwhile, there are just a few things you need to do before your pet’s holiday.
Before arriving at Pet Resorts Australia all pets must be vaccinated. Just like people need to be vaccinated before traveling to some countries all pets that stay with us need to be vaccinated too. Your dog must have a current yearly Canine 5 (C5) vaccination administered at least 14 days before check-in. This vaccine covers Distemper, Hepatitis, Parvo virus, Parainfluenza (flu) and Bordetella bronchiseptica (Bronchitis). This helps ensure your pet’s safety and wellbeing. You will need to show the vaccination certificate from your vet on the day you leave your pet with us or prior to if you prefer. Please do not leave vaccinations to the last minute, as they mostly take up to 14 days to take effect.
In addition, all pets must have flea and tick treatment prior to their stay. Fleas and ticks are not only a nuisance, they can be very uncomfortable for all animals and potentially make them very sick. We do not accept flea or tick collars for dogs.
When you arrive, please make sure you keep your dog on a lead at all times (even if your dog does not usually wear a lead). This is essential for the well-being of all our guests, big and small.
All fees are payable on arrival at the resort so please be ready to make payment when you arrive.
In addition to your pet’s Current Vaccination Certificate and ensuring your pets are tick and flea treated, we will also require contact Phone Numbers and Emails, in case of emergency or any questions we might have. We also will require details of special medication, along with enough medication to last the duration of your pet’s stay.
Please also let our friendly receptionists know of any relevant characteristics your pet may have. e.g behavioural problems / fence climbers / persistent barking / special diets / phobias (lightning or storms etc) / fear biting / past or persistent medical problems / medications,/ dietary requirements/ serious conditions.
Leaving your four-legged best friend isn’t always easy! To make it easier for you both, try to say your goodbyes at home, and allow your pet to settle in as quickly as possible. Our friendly Pet Nannies will look after your pet as if they are their own, and help them quickly get used to their holiday destination!
Note: we reserve the right to refuse entry to any pets. Females in season cannot be accommodated and will need to be discussed with the Resort Manager. For more information please call reception.
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At Pet Resorts Australia, we are always here to assist you with any queries or concerns you may have about our pet accommodation services. Whether you’re ready to book your pet in or just need more information, our team is eager to help.
Send an online enquiry through this website. Fill out an enquiry form, and we’ll get back to you as soon as possible.
Schedule a tour at your local resort, see our facilities, meet our team, and experience the environment your dog will enjoy.
Follow us on our social media to stay updated on news, events, and stories from our daycare centres. Our sign up to our newsletter below
At Pet Resorts Australia, we are always here to assist you with any queries or concerns you may have about our pet accommodation services. Whether you’re ready to book your pet in or just need more information, our team is eager to help.
Send an online enquiry through this website. Fill out an enquiry form, and we’ll get back to you as soon as possible.
Schedule a tour at your local resort, see our facilities, meet our team, and experience the environment your dog will enjoy.
Follow us on our social media to stay updated on news, events, and stories from our daycare centres. Our sign up to our newsletter below