Pet Resorts Australia Townsville

"The staff are so caring, communicative and knowledgeable. There is an authenticity when you walk in the door, while your pets are in care and on departure that doesn't compare to any other place or team I've experienced over the years. Over so many years of trying to find a solution, this is the only time in or out of home I have had absolute peace of mind. My two can be at times, anxious, complex & hard work but the team have taken the time to learn their individual natures to make sure they have the absolute best days of their lives. The team work to achieve best possible outcomes for my guys and that shows when I collect them, finding happy, worked and loved dogs. Photos are courtesy of PRA Townsville sent to me during one of their stays."

"Both of my cats stay here together when I'm away, they always come back in one piece, sometimes a little shouty, but settle back in to home life quickly. They seem well fed and looked after. Always easy to pick up and drop them off. Staff always nice and friendly."

"My baby has been to Pet Resorts Australia Townsville twice now and both times she has returned home extremely happy, healthy and clean. I could tell my baby had been well looked after. I supplied my dogs own prescription diet and they were very accommodating for no extra cost and I felt reassured they took her dietary needs seriously. Thank you for taking great care of my Sadie"

"Cannot give this place enough praises! I didn’t see a lot of reviews for cats staying at this resort so thought it was important to share my review. We left our fur baby, Chester, with the amazing staff at this resort while we travelled America for 3 weeks. The lead up to our cats stay, the staff were amazing. Happy to help out with any questions or concerns I had. During our cats stay here, the staff here kept us well informed with plenty of pictures. When we returned, our cat was happy and healthy, and didn’t seem like he wanted to leave! Again, thanks so much for looking after our baby while we were away. Would recommend this resort to anyone with inside cats that need to be looked after while you travel. Thanks to all the amazing staff!!"

"We have been using pet resort Townsville now for over a year, our staffy cross stays there every 2 weeks, for 1 week at a time. He loves going there as he loves the staff. He gets excited when we drive through the gate. The experience he receives is priceless and we don’t have to worry about him as we know he is with the best care."