Established in 2005 by the Levy family, Pet Resorts Australia has grown into a nationally recognised brand with multiple resorts across the country. From the beginning, the Levy family set out to create more than just a safe place for pets to stay—they wanted to prioritise overall wellbeing, where pets could rest, socialise, and enjoy enrichment tailored to them. For over 20 years, they welcomed passionate pet care leaders into their work family, each committed to advancing animal care, guiding the next generation of pet carers, and embodying the spirit of care they stand for.

Pets aren't just our passion — they're part of who we are.

And the dedicated team behind Pet Resorts Australia continues to shape and define our identity every day.

Vision Statement

To become one of the most trusted names in pet care in Australia.

Mission Statement

To provide pets with a safe, enriched environment to stay, play, and relax — supported by a passionate team of dedicated pet care professionals.

Our Values

Exceptional Service

A superior standard of care for every pet, and peace of mind for every pet parent.

Integrity

Acting with honesty and transparency in everything we do.

Passion

Serving pets with dedication and purpose, guided by our vision.

Respect

For our people, our customers, our communities — and the pets we’re privileged to care for.

Teamwork

Bringing together diverse expertise, creativity and compassion to deliver exceptional outcomes.